Frequently Asked Questions

Our Company

  • What does Litezilla specialize in?

    LiteZilla specializes in designing, engineering, and creating captivating STEM, STEAM, and sensory experiences for all ages and environments. Our products aim to spark innovation, encourage sharing across social networks, and make every moment extraordinary.

  • What is LiteZilla’s commitment?

    LiteZilla is committed to maintaining the highest ethical, environmental, and safety standards in production and business practices.

  • Does LiteZilla support the local community?

    Yes, LiteZilla supports local businesses whenever possible and aligns with manufacturers, organizations, and providers who share our ethical standards.

  • How does LiteZilla view its customers?

    To LiteZilla, customers are more than buyers; they are partners and stakeholders in our mission to spread color and joy.

Ordering Process

  • How can I order a LiteZilla product?

    You can order a LiteZilla product in two ways:

    1. Online: Navigate to the product page, make size or customization selections, and add the item to your cart.
    2. Contact Us: Alternatively, you can directly contact us to place your order. Our friendly team will assist you in choosing the right product and guide you through the ordering process.
  • Does LiteZilla accept Purchase Orders (PO)?

    Please contact us directly to place an order using a Purchase Order (PO). Our team will assist you in the ordering process, provide the necessary details, and guide you through the PO submission process.

    Payment terms are established based on the credit rating and information provided by the specific customer. Upon verification, Net 15 or Net 30 payment terms may be granted. Deposits may be required for first-time purchase orders. Orders are invoiced at the time of shipment. No credit reference is required for any public purchasers.

  • Can I request a formal quote or estimate for my order?

    Yes, to request a formal quote or estimate for your order, please contact us directly, and we will be happy to accommodate your needs.

  • What are the standard lead times for LiteZilla products?

    Standard lead times for various products are as follows:

    Minis: 1-4 weeks

    LiteZilla Units: 12-16 weeks

    LitePins: 1-2 weeks

    Magwiz, Sensory Gears, Kidnetics Course Constructor: 8-12 weeks

    Kidworx Interactive Design Suite: 8-12 weeks

    Spinfinity Whirly Wall, Clone Box, Ultimate Air Launcher, Soar and Catch Scarf Launcher, Chroma Wheel: 12-16 weeks

  • Is it possible to expedite orders?

    Occasionally, we can rush orders for an additional fee. Please contact us to inquire about expedited options.

Shipping and Delivery

  • How does the shipping process work for LiteZilla products?

    Our shipping department handles all the logistics of getting your LiteZilla products from our workshop to your front door. Your order will be delivered with all hardware required for installation. If your location has a loading dock, the carrier can deliver the shipment there. Otherwise, our standard delivery service ensures delivery to the exterior of the building.

  • What responsibilities do customers have upon delivery?

    Customers are responsible for unpacking, transporting items inside their premises, and disposing of the shipping materials. Most products are securely packed in large wooden shipping crates, so we recommend arranging proper crate disposal before the unit's arrival to avoid any unexpected challenges. Smaller items will be shipped on wooden pallets or corrugated shipping boxes.

  • Is white-glove delivery service available?

    White-glove delivery service may be available in some areas for an additional fee. If you are interested in this service or would like to learn more about any additional delivery options that apply to your location, please contact us. Our team will be happy to provide you with more details and assist you in arranging the most suitable delivery service for your needs.

  • Does LiteZilla offer international shipping?

    Yes, we're experts in freight, custom brokerage, export, and compliance, allowing us to ship virtually anywhere in the world. Delivery times may vary depending on the location and crate size.

LiteZilla Giant Lite Brite

  • Frame and Grid

    The LiteZilla grid and frame is constructed from medical-grade high-density polyethylene (HDPE).  Select units and our MINI can be built with a finished wood exterior.

    There are no internal moving parts and no flaps over the grid holes making LiteZilla’s distinctly durable and virtually maintenance-free. 

  • LitePin Bins

    Each LiteZilla features illuminated storage cubbies at the bottom of the unit for easy access and storage of the LitePins. 

  • Lights

    Premium LED backlights and bin lights are used in all LiteZilla units. They are engineered for use not only in bright rooms and outdoors, but also in dimly lit spaces. Our lighting manufacturing partner holds multiple patents for their LED technology and has been selected as the flagship provider for LED products used in government facilities, commercial properties, and retail locations across the globe.

  • On / Off Switch

    A non-dimming on/off decora-style light switch is built into the right side of the frame of our standard units. Lights can be dimmable upon request.

  • Electrical

    All of the LiteZilla electrical components are UL Recognized and tested thoroughly before shipping. LiteZillas plug into a standard 110V electrical outlet and draw between 2A-18A (depending on size). Units can also be hardwired upon request.

    International Orders will be built with power components to comply with local standards.

  • Power Cubby

    Power supplies are safely and conveniently located in the power cubby. The cubby has been designed to fit over the electrical outlet that will power the LiteZilla.

  • Sanitation

    LITEZILLA

    The LiteZilla frame, grid, and storage cubbies can be cleaned with medical-grade wipes or an all- purpose cleaner paired with a non-abrasive cloth.

    LITEPINS

    LitePins can be cleaned with a damp cloth or disinfectant wipes and are dishwasher safe.

  • Shipping

    Our shipping department handles all the logistics of getting your LiteZilla from our workshop to your front door.

    Your new LiteZilla unit will arrive fully-assembled, safely packed in a wooden crate, with all hardware required for installation. The courier can deliver to a loading dock if one is available. Otherwise, our standard delivery service includes delivery to the exterior of the building.

    White-glove shipping can be added to select orders.

    INTERNATIONAL SHIPPING

    We are experts in freight, custom brokerage, export, and compliance—allowing us to ship virtually anywhere in the world. Delivery times vary depending on location and crate size.

  • Installation

    Crate unpacking, interior transport, installation, and shipping material disposal are the sole responsibilities of the customer. Installation services are NOT included.

LiteZilla Magnet Walls

  • Varieties

    Prepare for an immersive adventure with Sensory Gears by LiteZilla. Step into a realm of exploration with this exciting platform, meticulously crafted to captivate young minds and foster interactive learning. Each set includes gears in three sizes, adorned with vibrant, colorful layers that ignite excitement as they spin, bringing mechanical creations to life right before your eyes. With boundless opportunities for hands-on exploration and discovery, Sensory Gears inspires curiosity, creativity, and awareness in learners of all ages.

    Choose from our range of 12 board sizes to tailor your adventure to fit your space and preferences perfectly. Dive into interactive experiences that stimulate motion, colors, and art, fostering critical thinking, sensory awareness, and fine motor skills.

    Discover the perfect blend of education and entertainment with Sensory Gears by LiteZilla and start creating memorable experiences today!

LiteZilla Kidworx

  • Overview

    WALL PANEL GRID: 19” x 19” (48cm x 48cm)

    STORAGE BIN: 19” x 5” x 5” (48cm x 12.5cm x 12.5cm)

    Flexible Arrangement Shape your Kidworx layout to your space’s specifications, giving you complete creative control. Consider these fun brainstorm ideas:

    Create a cozy 2×2 grid play area with just (4) panels.

    Craft an extended path of adventure using (8) panels.

    Assemble a playful staircase with (5) panels.

  • Bundles

    Bundles Include: (4) wall panels & (2) storage bins.